Resources for Businesses with Employees that Work from Home

The number of employees that telecommute has been steadily increasing over the last two decades. There was a 115% increase in remote workers over the ten-year period ending in 2015, … Continue reading “Resources for Businesses with Employees that Work from Home”

3 Company Outings That Will Delight Your Employees Into Working Overtime

Company outings are supposed to be enjoyable and promote a strong company culture. Unfortunately, the opposite tends to be true when employees feel obligated to go to an event that’s … Continue reading “3 Company Outings That Will Delight Your Employees Into Working Overtime”

Call Center Software & Call Center Management: Salesforce Integration

Excellent customer service is vital for a business to succeed, as it increases customer satisfaction and the likelihood of customer retention. Satisfied customers spend 140 percent more on goods and … Continue reading “Call Center Software & Call Center Management: Salesforce Integration”